AllRegs Academy - SAFE Act Exam Study Guide
 

Classroom Course
School of Quality Control Audit

Future Dates and Locations TBD

Quality control in mortgage lending is far more involved than the simplistic identification and spot correction of lending errors. While correcting an error in a mortgage loan file remedies a single issue, an effective quality control program evaluates procedural inadequacies, helps identify and alleviate systemic problems and provides management with information that can be used to increase overall pipeline profitability.

At the School of Quality Control Audit, attendees learn about the components needed to develop and implement a successful quality control program. Industry experts guide attendees through all facets of a comprehensive QC audit. File review activities will emphasize the importance of file review, re-verification processes, report generation, and the follow-up function. Discussions will look at the use of random, targeted, discretionary and statistical file selection protocols to enable students to gain a working knowledge of routine, pre-funding, post-closing and due diligence audits.

In addition to teaching attendees the best techniques for efficiently auditing file documentation and data, instructors demonstrate how federal, state, investor and internal requirements can be incorporated effectively into the quality control audit process. Case studies provide hands-on experience identifying best business practices, red flags, and fraud warning signs. The final session demonstrates how to administer an effective follow-up process, teaching you how to leverage audit results to mitigate losses and reduce operating expenses.

Course Topics
Goals & Objectives
Who Should Attend
Class Schedule
Instructors
Tuition & Registration

Course Topics Include The Following:

  • The Role of Quality Control
  • Section 32 and Higher Priced Mortgage Loans
  • Federal Compliance
  • Audit Strategies and Tactics
  • Elements of an Effective QC Plan
  • Selection Methodologies: Stated, Statistical and Discretionary
  • Report Development and Follow-up
  • Fraud Investigation Techniques
  • Strategies for Conducting Fraud Investigation
  • Internal Mechanics of Fraud Schemes
  • Servicing Audits
  • Verification Procedures

Read the course agenda (PDF)

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Learning Goals and Objectives

By the end of this course participants will be able to:

  • Detail the basic elements of an effective quality control plan
  • Recognize timeframes for the audit process
  • Outline quality control audit requirements from Fannie Mae, Freddie Mac, FHA and VA
  • Recognize the components of prefunding and servicing audits
  • Use different types of sampling methods
  • Clarify procedures for ordering re-verifications
  • Conduct verification analysis
  • Recognize red flags in the mortgage application and supporting documentation
  • Explain the impact of the Homeownership and Equity Protection Act (HOEPA)
  • Discuss Section 32 – High Cost Mortgages
  • Understand the legislative acts that influence mortgage lending
  • Implement strategies for compiling and distributing audit findings
  • Address early payment default audits
  • Handle repurchase requests

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Who Should Attend

Quality Control and Quality Assurance professionals with a working knowledge of the mortgage lending process including:

  • QC/QA auditors, staff members and managers
  • Loan processors and underwriters
  • Compliance auditors and specialists
  • Mortgage professionals seeking solutions to increase branch or company profitability

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Class Schedule

Classroom programs begin with registration on Monday at noon. Class is held from 1:00 p.m. to 5:00 p.m. on Monday. Classes are held from 9:00 a.m. to 5:00 p.m. Tuesday, and Wednesday. Class begins at 9:00 a.m. on Thursday morning and concludes at noon after a final assessment. Students successfully completing the course will receive an industry-recognized certificate of completion.
Read the course agenda (PDF)

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Course Instructors

Instructor
Photo - Tom McDonoughTom McDonough is a Senior Vice President in charge of National Business Development for TenA Companies, Inc. In that capacity, he fills a key roll in formulating and refining the mix of products and services TenA provides to its mortgage lender clients.
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Instructor
Photo - Allison RiceAllison Rice is the Solutions Desk and Training Manager for TenA Companies, Inc., a mortgage quality control firm. Her Solutions Desk team provides assistance, clarification and answers to client generated inquiries across diverse mortgage lending topics.
read full bio »
 

Instructor
Photo - Patrick J. StevensPatrick J. Stevens is Legal Counsel and Director of Compliance for TenA Companies, Inc., a quality control outsourcing and software firm that provides services to mortgage lenders nationwide.
read full bio »
 

Instructor
Photo - Sonia EvansSonia Evans oversees the Internal Operations Division at TenA Companies, Inc. With more than twenty years of background in the mortgage industry, Ms. Evans has expertise in both mortgage production and mortgage audit functions
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Tuition & Registration

Regular registration: $1,200 (after May 15, 2009)

Act Now! Take advantage of our special 2 for 1 enrollment offer at the early-registration price of $1080/each*

*Click either "Register Now" button for complete details.

Tuition includes course materials, lunch and refreshment breaks. Dinner, lodging and travel are not included. Program registrants are responsible for making their own hotel reservations.

To make your reservations, please contact the Doubletree Hotel San Diego Downtown. To make reservations call (619) 239-6800 (8:00 a.m. - 5:00 p.m. PST), or 1-800-222-TREE (24 hours a day), and mention that you are attending AllRegs Academy’s School of Quality Control Audit course. To receive the negotiated rate of $145 per night and to ensure availability, make your reservations prior to May 26, 2009.

Dress for the program is business casual.

Still have questions? Interested in multiple registrations?
Call AllRegs Academy at (800) 848-4904.
 

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Course dates and locations

Future Dates and Locations TBD

For discounts related to coupon or discount codes, quantity discounts or catalog pricing, please follow the instructions on the discount communication or call AllRegs Customer Service at (800) 848-4904.

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Additional Resources

Course Agenda (PDF)
Printed Literature (PDF)
Cancellation/Refund Policy (PDF)


Interested in teaching?

Expertise in a mortgage banking subject area and at least 5 years experience in that profession required.

If interested, e-mail academy@allregs.com today.


AllRegs Academy Classroom Courses feature:

  • The latest industry topics, trends and issues most important to your day-to-day activities
  • Industry experts as instructors or content providers
  • Quality instructional design principles
  • Audience-based learning goals and objectives
  • Highly interactive practice activities and/or teamwork activities
  • Peer interaction and networking at classroom courses
  • Case studies utilizing AllRegs content and regulatory analyses
  • Assessments or course projects
  • Thirty-day free access to AllRegs Single-Family Package
  • Complimentary AllRegs long-sleeved t-shirt
  • Breakfast, lunch and break refreshments
  • Comprehensive final assessment
  • Industry-recognized certificates of completion
  • Multiple registration discounts available

Still have questions?
Call (800) 848-4904
or email sales@allregs.com.